Terms of Purchase

Terms of Purchase - colourpoponlinestore

Welcome to colourpoponlinestore. These Terms of Purchase ("Terms") govern your purchase of ColourPop Cosmetics products from our website (colourpoponlinestore). By placing an order on our website, you agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Refund Policy (all available on our website). Please read these Terms carefully before making a purchase.

1. Order Placement & Confirmation

When you place an order on our website, you are making a binding offer to purchase the selected products under these Terms. We reserve the right to accept or reject your order at our sole discretion, including but not limited to cases where products are out of stock, pricing information is incorrect, or we are unable to verify your payment or shipping details.
You will receive an automated order confirmation email immediately after submitting your order, which acknowledges we have received your order request. This email does not constitute order acceptance. A separate shipping confirmation email (containing tracking information) will be sent once your order is processed and dispatched, at which point your order is considered accepted.

2. Pricing & Payment

All product prices displayed on our website are in United States Dollars (USD), and all payments must be made in USD. We reserve the right to modify product prices at any time without prior notice, but the price charged for your order will be the price displayed at the time you place your order (subject to typographical errors).
We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other specified electronic payment methods. By providing your payment information, you confirm that the information is accurate and that you are authorized to use the payment method. We will process your payment upon order placement, and if payment is declined, your order will not be processed.
We are not responsible for any additional fees or charges imposed by your payment provider (e.g., currency conversion fees, international transaction fees). These fees are the sole responsibility of the purchaser.

3. Order Processing & Delivery

All orders are processed and dispatched within 1-3 business days (excluding weekends, public holidays, and peak seasons). Once dispatched, the estimated delivery time for all orders is 6-12 business days, regardless of the shipping destination. Delivery times are estimates provided by our shipping partners and are not guaranteed, as factors such as customs delays, weather events, or logistics disruptions may extend delivery.
We offer free shipping worldwide for all orders, with no minimum purchase requirement. No additional shipping costs will be charged to your order at checkout.
You are responsible for providing an accurate, complete, and accessible shipping address. We are not liable for delays, non-delivery, or misdelivery caused by incorrect or incomplete shipping information. If you need to modify your shipping address after placing an order, please contact us within 1 hour of order placement (before the order is processed for shipping).

4. Product Availability & Backorders

We strive to maintain accurate inventory information on our website, but occasional stock shortages may occur. If a product you ordered is out of stock, we will notify you via email within 2 business days. You may choose to either wait for the product to be restocked (with no additional charges) or cancel the out-of-stock item(s) and receive a refund for the affected portion of your order.
Backorders are subject to product restock availability, and we cannot guarantee restock timelines. If you opt for a backorder, we will dispatch the product as soon as it becomes available, and delivery will follow the standard 6-12 business day timeline after dispatch.

5. Returns & Refunds

You may request a return for any unused, unopened, and undamaged products within 60 days of receiving your order, in accordance with our Return Policy. Used, opened, or damaged products (unless damaged during shipping) are not eligible for return, with exceptions for defective items.
Once your returned product is received and inspected (typically within 3-5 business days), we will process your refund. Refunds are issued to the original payment method and take 5-10 business days to reflect in your account, depending on your payment provider’s processing times.
For defective, damaged, or incorrect products received, please contact our customer support team within 7 days of receiving your order with your order number and relevant proof (e.g., photos of the product/packaging). We will arrange for a replacement or full refund in accordance with our Refund Policy.

6. Product Authenticity & Quality

All products sold on colourpoponlinestore are 100% authentic, sourced directly from official ColourPop Cosmetics channels. We guarantee that products are in new, unused condition and meet ColourPop’s quality standards at the time of dispatch.
ColourPop products are intended for personal use only. We are not liable for any adverse reactions or damages resulting from improper use, allergic reactions, or misuse of products. We recommend reviewing product ingredients and usage instructions before use, especially if you have sensitive skin.

7. Order Cancellations & Modifications

You may cancel or modify your order (e.g., add/remove products, update shipping details) only if the order has not yet been processed for shipping. To request a cancellation or modification, please contact us at support@colourpoponlinestore.com within 1 hour of placing your order, including your order number and requested changes.
Once an order has been processed for shipping, cancellations or modifications are no longer possible. You may return eligible products in accordance with our Return Policy after receiving them.

8. Limitation of Liability

To the maximum extent permitted by applicable law, colourpoponlinestore shall not be liable for any indirect, incidental, special, or consequential damages (including but not limited to loss of profits, loss of use, or damages arising from delayed delivery) arising out of or in connection with your purchase or use of our products or services.
Our total liability for any claim arising from your purchase shall not exceed the total amount paid for the affected order.

9. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any disputes arising out of or in connection with these Terms or your purchase shall first be resolved through good-faith negotiation with our customer support team. If negotiation fails, the dispute shall be submitted to binding arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or industry standards. When we make changes, we will revise the "Last Updated" date at the bottom of this page and post the updated Terms on our website. Your continued use of our website and purchase of products after the updated Terms are posted constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or need assistance regarding these Terms of Purchase, please contact our customer support team at:
Email: support@colourpoponlinestore.com
Last Updated: 2025-12-05